Empathization
The “Empathization” process must help to discover and understand the users
The “Empathization” process must help to discover and understand the users
The “Project definition” process must interpret the collecting data and delimitate the scope of the project and refine it
The “ideation” process must produce, develop and communicate new ideas and solutions
The "Modelling" process must allow the solution to be presented in the form of a formal model.
The “Prototyping” process allow the solution to be presented in the form of a physical element
The “Validation” process must lead to validate the project and prepare it for industrialization
The " Order reception " process must inform a stakeholder of the production launch of a product
The “Production management” process must plan and start production
The “Purchase” process must allow the purchase of the product or a part/component of the product
The “Manufacturing” process must allow the product to be obtained by the processing of material
The “Packaging” process must allow the product to be obtained by the processing of material
The “Handling” process must allow the manual or mechanical movement of the product for storage, shipment or sale in a same place
The “Transport” process must allow the transfer of product from a place to another by respecting environmental, social and economic constraints
The “Sales” process must allow the acquisition of the property and its change of ownership
The “Order preparation” process must inform the supplier of the raw material requirements
The “Assembly” process must to combine all the elements of the product to obtain the finished product
The “Failure detection” process must allow to notice a problem with the product
The “Maintenance” process must allow the repair of the defective part
The “Recycle” process must to find solution to reuse the product or its components, material
The “observe” activity must look at the context and environment to collect as much data as possible.
Display tasksThe “Define a scope” activity must elaborate a detailed description of the project
Display tasksThe “Stabilize a shared vision” task must allow to fix the set the project
Display tasksThe “Generate ideas” activity must produce, develop and communicate new ideas
Display tasksThe “Identify opportunities” activity must produce, develop and communicate new solutions
Display tasksThe “Choose technical, aesthetic and economic options” activity must help to determine the options of the product
Display tasksThe “Present a model/mock-up” task must allow the realization of a model of the selected solution
Display tasksThe “Implement the prototype” activity must allow the elaboration of the prototype
Display tasksThe “Make technical tests” activity must allow to test the obtained prototype
Display tasksThe “Validate the product specification” activity must allow to validate that the product specification fits with the user’s needs
Display tasksThe “Define the marketing approach” activity must determine the marketing strategy to implement concerning the product
Display tasksThe “Define the mass customization process” activity must to determine the conditions of the mass-customization
Display tasksThe “Elaborate and transmit the production order” activity must allow the product industrialization launch
Display tasksThe “Receive the order” activity must characterize the transfer of an order from one stakeholder to another
Display tasksThe "Check the conformity of the order" activity must allow to validate that the manufacturing order is adapted to the activities carried out by the company.
Display tasksThe “Plan the production” activity must organise production considering product flows, deadlines and supplies
Display tasksThe “Analyse production activity data” activity must specify the availability of material and human resources
Display tasksThe “Define the modality of the product industrialization” activity must define the production process.
Display tasksThe “Check the conformity of the product” activity must allow to validate that the production methods meet the requirements of the product
Display tasksThe “Provide a technical assistance” activity must allow to fit the product specification with industrialization process requirements
Display tasksThe “Define supply needs” activity must allow to estimate the quantity of products, components, raw materials or packaging to purchase
Display tasksThe “Identify suppliers” activity must allow to find suppliers able to provide components, raw materials or packaging according to the specifications
Display tasksThe “Make a call for tenders” activity must allow to put suppliers in competition to provide a product/service
Display tasksThe “Draw up a specification” must lead to an accurate demand of supply needs (quantity, delays, materials, origin…)
Display tasksThe “Analyse the answer to the call for tenders” activity must allow receipt of proposals from suppliers
Display tasksThe “Evaluate and choose the supplier” activity must help the manufacturer to choose the suitable supplier from economic, industrial, environmental and social points of view
Display tasksThe “Negotiate price and contract” activity must enable stakeholders to reach an agreement and determine the commercial terms of their contract
Display tasksThe “Trigger the order” activity must validate the order launch according to the established specification and the contract
Display tasksThe “Track and monitor the order” activity must allow the traceability of the order
Display tasksThe “Check the feasibility of the specification” activity must validate that the specification fits with the manufacturing process
Display tasksThe “Provide a technical assistance” activity must allow to fit the product specification with industrialization process requirements
Display tasksThe “Identify the manufacturing operations” activity must allow to choose the suitable manufacturing and assembly operations from the instructions (drawings, bill of material...)
Display tasksThe “Build up the stock of raw materials and components” activity must prepare the quantity of materials required for the manufacturing
Display tasksThe “Manufacture the product/component” activity must lead to the desired product
Display tasksThe “Select materials and components for manufacturing” activity must define the suitable amount of quantity or raw materials
Display tasksThe “Carry out the finishes of a work” activity must refine the product obtained
Display tasksThe “Check the stability and the dimension of the product” activity must validate that the product perfectly fit with the specification
Display tasksThe “Package the product” activity must to pack the product for transport or sale
Display tasksThe “Check the conformity of the product” activity must validate that the packaged product fit with the specification
Display tasksThe “Label the product” activity must give product information to the user
Display tasksThe “Transport products to shipping are” activity must allow the transfer of a product/component from one place to another
Display tasksThe “Ship products” activity must characterize the movement of the product from one location to another in a same place.
Display tasksThe “Sort and distribute products according to the indication” activity must allow for the transfer of products to the right place within a same location
Display tasksThe “Move the product to the storage area” activity must allow to transfer the product to store it before using, transporting or selling
Display tasksThe “Unload products” activity must allow the remove of product into a vehicle to store it before using, transporting or selling
Display tasksThe “Define a route according to delivery instructions” activity must determine the route taken by vehicles to deliver a product to a specific location by respecting environmental, social and economic constraints
Display tasksThe “Organize the transfer and delivery the product” activity must move and deliver a product from one place to another by respecting environmental, social and economic constraints
Display tasksThe “Receive the product” activity must characterize the possession of the product by a payment
Display tasksThe “Check the conformity of the product” activity must validate that the product fits with the specification
Display tasksThe “Store the product” activity must allow the product to be retained pending payment
Display tasksThe “Receive the payment” activity must allow the change of ownership through monetary exchange
Display tasksThe “Pick materials” activity must extract raw material according to the order preparation instructions (quantity, type…)
Display tasksThe “Ship the package” activity must characterize the movement of the package from one location to another in a same place.
Display tasksThe “Transport goods to the shipping areas” must allow the transfer of a product/component from one place to another
Display tasksThe “Inform the order tracking and transmit a status of product” activity must notify the customer of the order progress
Display tasksThe “Identify assembly operations” activity must describe the different assembly steps from the production instruction
Display tasksThe “Position the part preliminary” activity must allow each part of the assembly to be positioned prior to attachment
Display tasksThe “Assembly and fix the elements” activity must allow to obtain an assembly of the elements of the product by following the order of assembly
Display tasksThe “Assembly the product” activity must allow to obtain the finished product
Display tasksThe “Check the conformity and make adjustments” activity must allow to correct defects in the finished product
Display tasksThe “Carry out an activity follow up” activity must inform the user about the status of the product
Display tasksThe “Identify whether repair is feasible” activity must help the users to find a solution
Display tasksThe “Identify part or components” activity must validate the user’s diagnosis
Display tasksThe “Draw up an estimate” activity must inform the user about the reparation cost
Display tasksThe “Determine a response time” activity must inform the user about the response time
Display tasksThe “Define supply requirements” activity must determine the supply needs to make the reparation
Display tasksThe “Replace or repair the defective part” activity must provide a solution of the user’s problem
Display tasksThe “Check the operating status of the product” must inform the user of the status of the product
Display tasksThe “Identify the type of materials of the damaged parts” activity must allow the material future
Display tasksThe “Sort and direct defective parts to disposal area” activity must to sort the non-recyclable part of the product towards the suitable area
Display tasksThe “Sort and direct defective parts to recycle” activity must to sort the recyclable part of the product towards the suitable area
Display tasksThe “Identify the defective part of components” activity must allow to determine the cause of a problem in the use of the product
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